Estimated delivery time
You will receive your ordered goods in 3 to 4 working days from the date of successful payment.
I still have not received my order
If your purchase has not arrived by the delivery date, send us an email to sales@thsmn.com
Bear in mind that during sale periods and promotions, delivery dates may be longer.
The items received are incorrect or are defective
If you have received an item which is defective or different to the one purchased, we will refund these items and the delivery expenses as soon as we receive them at our warehouses and inspect the condition of the garments.
To process the return, you must complete the returns note and enclose it in your parcel. For returns note contact sales@thsmn.com
I have not received all the items in my order
Check your e-mail to see whether we have sent you an e-mail informing you that one of the items in your order is not available. In this case, we will refund you the corresponding amount for this item and the delivery expenses via the same payment used for the purchase.
If you have not received any e-mail, contact Customer Services and will we reply to you as soon as possible.
